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Disclaimer & Privacy Policy

Disclaimer

The Patient Advocate Network provides independent patient advocacy and support services only. We are not medical professionals, healthcare providers, or licensed. We do not diagnose medical or psychiatric conditions, provide medical treatment, prescribe medications, or replace the care of licensed medical professionals.

Information

 All information, consultations, or services shared through www.thepatientadvocatenetwork.com is for educational and advocacy purposes only. None of which should be considered medical advice. Any decisions regarding diagnoses, treatment, medical or psychiatric care should be made in consultation with a licensed qualified healthcare provider. 

Our Role

Our role is to help you understand your options, navigate healthcare systems, communicate effectively with providers, and access resources—not to direct or manage medical or psychiatric treatment.

In choosing  to use our service, you acknowledge and agree that The Patient Advocate Network is not responsible for medical or psychiatric outcomes, treatment decisions, or actions taken by healthcare providers or third parties.​

Not Medical Advice

The Patient Advocate Network does not provide medical advice, medical diagnoses, or treatment recommendations. We are not a doctor, nurse, licensed medical provider, or mental health professional.

All medical decisions should be made between you and your qualified healthcare providers.

Not Legal or Insurance Advice

The Patient Advocate Network does not provide legal advice or act as attorneys, insurance representatives, or financial advisors. Any information related to insurance, billing, or appeals is provided for general guidance and support only.

You are responsible for decisions made regarding legal, financial, or insurance matters.

No Guarantee of Outcomes

While The Patient Advocate Network advocates, educates, and supports clients to the best of our ability, we cannot guarantee specific results, outcomes, approvals, diagnoses, treatments, or resolutions.

Healthcare systems, providers, and insurance companies operate independently and outside of our control.

Independent Advocacy

The Patient Advocate Network is an independent patient advocacy service and is not affiliated with, employed by, or representing any hospital, healthcare system, insurance company, or government agency.

We act solely in the interest of the client, based on the information provided and the scope of services agreed upon.

Calls

 Please understand in order for The Patient Advocate Network to support you effectively, you will be required to fully disclosure your medical If at any time during case processing information is unknowingly, you may be referred elsewhere.

Client Responsibility

By using the services of The Patient Advocate Network, you acknowledge that:

  • You retain full responsibility for your healthcare decisions

  • You agree to consult licensed professionals for medical, legal, or financial advice

  • You understand the limitations of patient advocacy services

Website & Information Use

Any information provided on this website or in written materials by The Patient Advocate Network is not a substitute for professional medical, legal, or financial advice. Use of this information is at your own discretion and risk.

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Privacy Policy 

The Patient Advocate Network (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

Information We Collect

We may collect personal information you voluntarily provide, such as your name, email address, phone number, and general information related to your advocacy needs. We may also collect limited technical data (such as IP address and browser type) to improve website functionality.

How We Use Information

Your information is used to:

  • Respond to inquiries and provide services

  • Schedule and manage consultations

  • Communicate relevant updates

  • Improve our website and services

We do not sell or share your personal information for marketing purposes.

Health-Related Information

Any health-related information you choose to share is treated as confidential and used only to support the services you request.

Data Security

We use reasonable safeguards to protect your information. While no system is completely secure, we take appropriate measures to reduce risk.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

Updates

This policy may be updated periodically. Changes will be posted on this page.​

Confidentiality & Data Protection

We take reasonable and appropriate steps to protect your information, including:

  • Secure digital storage

  • Limited access to client records

  • Confidential communication practices

However, no system is 100% secure. By using our services, you acknowledge and accept this risk.​

Third-Party Services

We may use third-party platforms for:

  • Scheduling

  • Secure communication

  • Payment processing

These providers have their own privacy policies. We are not responsible for their data handling practices.

Health-Related Information

Any health-related information you choose to share with The Patient Advocate Network is treated as confidential and used only to support the advocacy services you request.

This may include information related to medical care, insurance coverage, billing issues, treatment options, or communications with healthcare providers or insurers. We access and use this information solely at your direction and for the purpose of assisting you with your healthcare navigation and advocacy needs.

We do not disclose health-related information to third parties without your consent, except as necessary to carry out authorized services or as required by law.

HIPAA & Protected Health Information (PHI)

The Patient Advocate Network is an independent patient advocacy service and is not a “Covered Entity” under the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

However, with your explicit written authorization, we may receive, review, or assist with Protected Health Information (PHI) in order to communicate with healthcare providers, insurance companies, or related parties on your behalf.

Our Commitment to Privacy

Although HIPAA regulations do not apply to us in the same way they apply to healthcare providers or health plans, we voluntarily follow privacy and confidentiality practices aligned with HIPAA principles, including:

  • Limiting access to client information on a need-to-know basis

  • Using secure methods to store and transmit sensitive information when possible

  • Handling all client records and communications with discretion and care

Authorization & Revocation

You may be asked to sign a HIPAA Authorization Form allowing The Patient Advocate Network to communicate with third parties involved in your care. You may revoke this authorization at any time in writing, subject to legal or contractual limitations.

Contact

The Patient Advocate Network
Email: info@thepatientadvocatenetwork.com

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This Privacy Policy is for informational purposes only and does not create a contractual relationship.

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